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Privacy Policy
Learn how we collect, use, and protect your personal information
Your privacy is important to us. This policy explains how we handle your data transparently.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, password
- Profile Data: Optional profile information and preferences
- Content: Files, videos, images, and text you upload or create
- Communication: Messages sent through our support channels
1.2 Information Automatically Collected
- Usage Data: How you interact with our service
- Device Information: Browser type, operating system, IP address
- Log Data: Access times, pages viewed, errors encountered
- Cookies: Small files stored on your device for functionality
2. How We Use Your Information
We use collected information for the following purposes:
- Service Provision: To deliver and improve our AI services
- Account Management: To create, maintain, and secure your account
- Communication: To send important updates and support responses
- Personalization: To customize your experience and recommendations
- Analytics: To understand usage patterns and improve our service
- Security: To detect fraud and protect against unauthorized access
- Legal Compliance: To comply with applicable laws and regulations
3. Information Sharing and Disclosure
3.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3.2 Limited Sharing Scenarios
We may share your information only in these specific circumstances:
- Service Providers: Trusted third-party services that help us operate (cloud storage, payment processing)
- Legal Requirements: When required by law, court order, or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale
- Your Consent: When you explicitly authorize us to share information
4. Data Storage and Security
4.1 Security Measures
We implement industry-standard security measures to protect your data:
- Encrypted data transmission (SSL/TLS)
- Secure server infrastructure with access controls
- Regular security audits and monitoring
- Employee training on data protection practices
4.2 Data Retention
We retain your information only as long as necessary to provide services and comply with legal obligations. You can request data deletion at any time.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request copies of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your personal data
- Portability: Export your data in a structured format
- Objection: Object to certain types of data processing
- Restriction: Limit how we process your information
To exercise these rights, contact us through our contact page or account settings.
6. Cookies and Tracking
6.1 Types of Cookies We Use
- Essential Cookies: Required for basic site functionality
- Performance Cookies: Help us understand site usage
- Preference Cookies: Remember your settings and choices
6.2 Cookie Management
You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.
7. Third-Party Services
Our service may integrate with third-party providers for enhanced functionality:
- AI Services: External AI providers for processing (Google, OpenAI, etc.)
- Payment Processing: Secure payment gateways
- Analytics: Usage tracking and performance monitoring
- Cloud Storage: File storage and content delivery networks
These services have their own privacy policies, and we encourage you to review them.
8. Children's Privacy
Our service is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:
- Email notifications to registered users
- Prominent notices on our website
- In-app notifications when appropriate
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Contact Page: Submit a support request
- Account Settings: Manage your privacy preferences directly
We typically respond to privacy inquiries within 48 hours.